New Users / First Time Users
Android – Using AADHAR XML
You may submit the digital existence certificate online by following the steps given
below:
1. Download and install the “Jeevan Saakshya” Mobile Application from Google
Play Store.
https://play.google.com/store/apps/details?id=com.lic.dl&hl=en_IN&gl=US
2. Accept the terms and conditions of the application and allow the app to use
SMS, Camera, Storage and Location for the seamless journey.
3. Enter your mobile number or E-mail address to register in the application.
Kindly note this is a one-time registration process.
4. An OTP will be sent on your mobile number or email address to complete the
registration process. Kindly verify the OTP by entering the same in the mobile
application screen when prompted for.
5. Once the OTP is verified, the registration step is complete. Now, the
application will prompt you to set a 4 digit “m-pin” for subsequent use of the
application. You need to remember this m-pin if you want to use the
application. In case, you forget the m-pin, then there is an option given “forgot
m-pin”, which you may use to reset the m-pin.
6. Once logged in, please click on “Add New Policy” button for request to
generate certificate against your staff pension ID.
7. Please fill the Pension ID/Number, Your Date of Birth, Type of Pension as
“Staff Pension” and click on “Submit”.
8. An OTP will be sent on your mobile number which is registered in our
records for disbursing your pension. Kindly, verify the OTP by entering the
same in the mobile application screen when prompted for.
9. Upon successful verification, your Pension details will be displayed on the
screen. Select the check box for the pension number against which you wish
to submit existence certificate.
10. Click on the camera icon in your device to initiate the process of capturing
your selfie.
11. Adjust the view of camera, till the green circle appears on the screen. Once
green circle is appeared, the camera button will be enabled to click selfie.
12. If the face photo has been captured properly, then click on next button for
further Aadhaar verification.
13. You will be redirected to next screen Aadhaar XML download page, where
click on “Download AADHAR Button” to proceed.
14. Enter your AADHAR Number ,enter the security code (Captcha) and click on
SEND OTP.
15. An OTP will be sent on your mobile number which is registered with
AADHAR. Keep the OTP ready and enter the same in the mobile application
screen in the next step.
16. Create a 4-digit share code as per your choice which will be used later for
verification of the downloaded AADHAR XML file. Also, put the OTP which
was received after completing the step 14.
17. AADHAR xml file will be downloaded automatically in your download folder.
The downloaded file may get attached automatically in the mobile application
for uploading. Else, click on “Attach File” option to upload the file manually.
Also, enter the 4-digit share code which you have created in step 15.
18. Once Aadhaar XML gets uploaded successfully, Aadhaar details will be
verified. On successful verification, the request of the certificate will be
submitted and digital existence certificate will get generated.
19. You may view the status of your request with the image of Digital Existence
certificate in the “View Certificate” tab in the mobile application.
20. Before exiting the application, enter your valuable feedback about your
experience on using the application or its processes.
Android – Using DigiLocker
You may submit the digital existence certificate online by following the steps given
below:
1. Download and install the “Jeevan Saakshya” Mobile Application from Google Play
Store.
https://play.google.com/store/apps/details?id=com.lic.dl&hl=en_IN&gl=US
2. Accept the terms and conditions of the application and allow the app to use SMS,
Camera, Storage and Location for the seamless journey.
3. Enter your mobile number or E-mail address to register in the application. Kindly
note this is a one-time registration process.
4. An OTP will be sent on your mobile number or email address to complete the
registration process. Kindly verify the OTP by entering the same in the mobile
application screen when prompted for.
5. Once the OTP is verified, the registration step is complete. Now, the application
will prompt you to set a 4 digit “m-pin” for subsequent use of the application. You
need to remember this m-pin if you want to use the application. In case, you
forget the m-pin, then there is an option given “forgot m-pin”, which you may use
to reset the m-pin.
6. Once logged in, please click on “Add New Policy” button for request to generate
certificate against your staff pension ID.
7. Please fill the Pension ID/Number, Your Date of Birth, Type of Pension as “Staff
Pension” and click on “Submit”.
8. An OTP will be sent on your mobile number which is registered in our records
for disbursing your pension. Kindly, verify the OTP by entering the same in the
mobile application screen when prompted for.
9. Upon successful verification, your Pension details will be displayed on the screen.
Select the check box for the pension number against which you wish to submit
existence certificate.
10. Click on the camera icon in your device to initiate the process of capturing your
selfie.
11. Adjust the view of camera, till the green circle appears on the screen. Once green
circle is appeared, the camera button will be enabled to click selfie.
12. If the face photo has been captured properly, then click on next button for further
Aadhaar verification.
13. You will be redirected to DigiLocker Page and have to enter your AADHAR
Number to Sign In / Sign Up and click on “Next”.
14. An OTP will be sent by UIDAI on your mobile number which is registered with
AADHAR. Please provide the same and click on
15. “Continue”.
16. Please provide permissions to provide access of DigiLocker to the Jeevan
Saakshya mobile application.
17. The application will verify the AADHAR details automatically. Upon successful
verification, the request of the certificate will be submitted and digital existence
certificate will get generated.
18. You may view the status of your request with the image of Digital Existence
certificate in the “View Certificate” tab in the mobile application.
19.Before exiting the application, enter your valuable feedback about your
experience on using the application or its processes.
iOS – Using DigiLocker
Note: In Apple Phones (i-OS), authentication is available through DigiLocker only
1. Download and install the “Jeevan Saakshya” Mobile Application from Apple
App Store.
https://apps.apple.com/in/app/jeevan-saakshya/id1594165280
2. Accept the terms and conditions of the application and allow the app to use
SMS, Camera, Storage and Location for the seamless journey.
3. Enter your mobile number or E-mail address to register in the application.
Kindly note this is a one-time registration process.
4. An OTP will be sent on your mobile number or email address to complete the
registration process. Kindly verify the OTP by entering the same in the mobile
application screen when prompted for.
5. Once the OTP is verified, the registration step is complete. Now, the
application will prompt you to set a 4 digit “m-pin” for subsequent use of the
application. You need to remember this m-pin if you want to use the
application. In case, you forget the m-pin, then there is an option given
“forgot m-pin”, which you may use to reset the m-pin.
6. Once logged in, please click on “Add New Policy” button for request to
generate certificate against your staff pension ID.
7. Please fill the Pension ID/Number, Your Date of Birth, Type of Pension as
“Staff Pension” and click on “Submit”.
8. An OTP will be sent on your mobile number which is registered in our
records for disbursing your pension. Kindly, verify the OTP by entering the
same in the mobile application screen when prompted for.
9. Upon successful verification, your Pension details will be displayed on the
screen. Select the check box for the pension number against which you wish
to submit existence certificate.
10. Click on the camera icon in your device to initiate the process of capturing
your selfie.
11. Adjust the view of camera, till the green circle appears on the screen. Once
green circle is appeared, the camera button will be enabled to click selfie.
12. If the face photo has been captured properly, then click on next button for
further Aadhaar verification.
13. You will be redirected to DigiLocker Page and have to enter your AADHAR
Number to Sign In / Sign Up and click on “Next”.
14. An OTP will be sent by UIDAI on your mobile number which is registered
with AADHAR. Please provide the same and click on
“Continue”.
15. Please provide permissions to provide access of DigiLocker to the Jeevan
Saakshya mobile application.
16. The application will verify the AADHAR details automatically. Upon
successful verification, the request of the certificate will be submitted and
digital existence certificate will get generated.
17. You may view the status of your request with the image of Digital Existence
certificate in the “View Certificate” tab in the mobile application.
18. Before exiting the application, enter your valuable feedback about your
experience on using the application or its processes.
Existing Users
For both Android and i-OS
Please Note the following Points:
1. If the Jeevan Saakshya Application is already installed in your phone, then please
open Google Play Store/Apple App Store.
2. Type Jeevan Saakshya in the search box and open the screen where the app
details are displayed.
3. If you see an “update” button on the screen; then please update the
application. This is required for updating your application to the latest version
before using it.
4. If you see an “open” button on the screen, then your application is up to date to
the latest version and is ready for use.
5. If the Jeevan Saakshya Application is not installed in your phone then please
download the application from the below given links:
6. Android Phoneshttps://play.google.com/store/apps/details?id=com.lic.dl&hl=en_IN&gl=US
i-Phones: https://apps.apple.com/in/app/jeevan-saakshya/id1594165280
7. The procedure for both android and i-phones remains the same (as mentioned
above in the sections for new users) till capturing of the selfie of the pensioner.
8. If the pensioner has submitted his/her digital existence certificate in the
year 2021-22 through the Jeevan Saakshya Mobile Application and the
same has been approved, then this year the authentication through
AADHAR will not be required as a step. The application will directly match
the pensioner’s current selfie with that of previous years’ selfie which was
stored in our records and generate the digital existence certificate.
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Alternatively, you may also take the help of your family member/ friend to get your
life Certificate submitted against your pension id. The mobile application has
been enabled with “Facilitator” Tab to take the help of another person to get your
certificate submitted.
Kindly note that all the steps will be same as mentioned above for android/i-os
users in the user guide except the following:
Step 3: Mobile number or email id of the person who is helping you is to be entered for
registration process of the application.
Note: All other OTPs pertaining to addition of pension number and verification of AADHAR will
be sent to the pensioner’s mobile number which is registered as per records of LIC and/or
AADHAR. No OTP will be sent on the mobile number of the helper/facilitator other than
registration process.
