NATIONAL ORGANISATION OF INSURANCE PENSIONERS
Regn No.PN 4769 (Regd under Indian T U Act, 1926)
(Affiliated to Bharateeya Mazdoor Sangh)
BMS Office, Vishwakarma Bhavan, 185, Shaniwar Peth, Pune 411030.
President: T.C. Gunesh Kumar Working President: Vilas V. Purkar General Secretary: Ashok J. Joshi
Mob No: 9880683639 Mob No: 9922166599 Mob No: 9561084182 & 9945104570
Date: 17-02-2023
Shri.S.Mohanty,
Managing Director,
L I C of India, Central Office,
YOGAKSHEMA, MUMBAI
Dear Sir,
Re: Mediclaim related issues
This is further to our physical meeting with you on 19-10-2022 in your chamber, wherein we discussed
various issues confronting the retirees including Mediclaim related issues. You were so kind enough and
concerned about our welfare. We were overwhelmed with your warmth.
We regret to inform that the issues raised by us, especially regarding Mediclaim, still continue to be
unresolved. They are briefed hereinbelow for your kind information and necessary action.
1) a) TPA MDIndia is still continuing to harass the claimants especially seniors. For all
reimbursement (not cashless hospitalization) cases, they are insisting on KYC details. It is to be
noted that LIC reimburses the claim amount after getting credit from the TPA. LIC maintains the
KYC details of all the retirees and credits the reimbursement amount to the bank account of
retirees. As such, we fail to understand, as to why MDIndia TPA insists KYC in each case before
releasing the claim amount to LIC. We request your intervention in the matter and advise the
TPA not to insist on KYC.
b) Secondly, TPA MDIndia has been playing a mischief regarding cash receipts of medicines
bought. Though all the original bills are attached with the claim papers, either they deduct the
amount of medicines bought or they call for original bills though they are sent already with the
claim papers. This is nothing but willful harassment of the seniors, giving them mental torture.
Please find the letter of one such recent claimant, Shri. Sanjay Ramdasi (who happens to be our
all-India office bearer) which makes our point clear to you.
2) One more option to be given to all, to join the Mediclaim scheme, since this opportunity is not
given ever since 2012.
3) Those who resign due to self ill health, to be continued to be covered under the scheme without
any cut-off date.
4) Free medical check up be offered to the retirees, every year.
5) One more group Mediclaim policy be offered to cover OPD expenses including dental treatment
or substantial amount of Cash Medical Benefit be given.
6) Minimum compulsory cover be increased substantially due to ever rising inflation.
In addition to the above, the other improvements requested by us, vide our letter dtd.15-01-2023
addressed to the ED (Personnel), (since enclosed) may please be considered favourably.
Expecting your positive response,
With thanks and regards,
Encl: As above
Yours Sincerely,
General Secretary
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